STEP 01
Emergency intake
Collect the property address, loss type, suspected source, affected areas, timing and immediate safety concerns.
Skyfold Restoration Process
The Skyfold Restoration Process
A restoration project should have a defined sequence. The exact scope changes with the loss, but the underlying workflow, refined over more than 20 years of Florida jobs, stays focused on safety, source control, documentation, moisture management and appropriate recovery work.
- 20+ Years of ExperienceRestoration work across Florida
- Florida Service AreaRegions, cities & ZIP codes
- 24/7 Emergency LineCall (833) 606-6010
- Residential & CommercialHomes, condos, multifamily & businesses
Workflow overview
How Restoration Work Moves From Loss to Recovery
Six stages, from the first call to the handoff. Not every job uses every stage, but the order of thinking stays the same.
Intake
Address, loss type, suspected source, timing and safety concerns.
Assess & document
Inspect conditions and record them before mitigation changes the property.
Source & extraction
Control the source where safe and remove standing water.
Dry & monitor
Air movement, dehumidification and readings tracked over time.
Clean & remediate
Fire, mold, sewage, storm and contents work matched to the loss.
Closeout
Records, scope separation and handoff to repairs.
01 · Before work begins
Start with the condition of the property, not a preset package.
Two buildings can experience the same type of water loss and require completely different restoration scopes. The source, duration, materials, contamination, access and building use all affect the work.
STEP 02
Initial assessment
Inspect visible conditions and identify areas that may contain concealed moisture or secondary damage.
STEP 03
Document the loss
Photographs, notes and measurements create a record of conditions before mitigation changes the property.
STEP 04
Define the scope
Separate what can be dried or cleaned from what requires removal, repair or later reconstruction.
02 · Water and moisture
Extraction is only the beginning.
Standing water can often be removed quickly, but materials may remain wet after the visible water is gone. Flooring assemblies, drywall, insulation, cabinets, subfloors and wall cavities can retain moisture.
A controlled drying plan considers air movement, dehumidification, temperature, material type and the building's normal environmental conditions. Moisture readings are used to track progress rather than relying on a fixed number of hours.
For contaminated water, the scope changes. Sewage and other high-contamination losses require additional controls and may make some materials unsuitable for drying or restoration. Start with water damage restoration for the full service overview.
Source control first. Stop or isolate the active source where it is safe and within the restoration scope. Plumbing, roofing or mechanical repairs may require a separate trade.
Water extraction
Remove standing water and recover accessible moisture before it migrates further into porous materials.
Learn More →Moisture mapping & detection
Compare affected areas with unaffected or known-dry areas to understand the extent of the loss.
Learn More →
Structural drying & verification
Track readings through the drying period and document the equipment and changing conditions until drying objectives are met.
Learn More →Important: there is no universal drying time. The property is considered ready for the next stage when the relevant materials and conditions have been evaluated and the appropriate drying objectives have been met.
Water loss in progress?
Call to describe the source and affected areas, or start with Emergency Help.
03 · Cleaning and remediation
The restoration path changes with the type of loss.
Fire & smoke
Fire losses can involve soot deposits, smoke odor, water from suppression, damaged finishes and affected contents. Cleaning and repair decisions are based on the condition of each material.
Learn More →
Mold & moisture
Mold work should address the moisture condition that allowed growth to occur. The response may include containment, removal of affected materials, cleaning and moisture-source correction.
Learn More →
Biohazard & sewage
Contaminated environments require controlled handling, appropriate PPE, affected-material decisions and proper cleaning/disposal procedures.
Learn More →
Storm damage
Storm losses can combine roof openings, wind damage, rain intrusion and debris. Stabilization may come before full drying or repair.
Learn More →
Contents
Furniture, clothing, documents, electronics and other belongings may be assessed for cleaning, drying, storage, restoration or replacement.
Learn More →
Commercial property
Businesses may need staged access, containment and drying plans that keep unaffected portions of the property operating when conditions allow.
Learn More →04 · Closeout
Finish with documentation, not just a dry floor.
A restoration project should leave the property owner with a clear record of what happened and what work was performed.
Photographic record
Document affected areas and relevant conditions before and during the work.
Moisture record
Retain relevant moisture readings and drying information where structural drying was performed.
Scope separation
Keep mitigation, cleaning and reconstruction needs clearly identified so the next phase is understandable.
Repair & reconstruction handoff
Pass the documented scope to the repair phase. See repairs & reconstruction.
Equipment & technology
Equipment is matched to the loss, not the other way around.
Professional restoration relies on a few core categories of equipment. What goes on a property depends on the type of loss, the materials affected and the conditions found during inspection.
- Extraction equipment to remove standing water quickly.
- Air movers and dehumidifiers to control airflow and humidity during structural drying, which matters in Florida's humid climate.
- Moisture meters to take, compare and record readings over time.
- Containment and protective equipment where mold, sewage or other contamination requires controlled handling.
Residential & commercial
The building type changes the logistics.
Residential
Planning issue: One household and a defined affected area.
Restoration consideration: Protect unaffected rooms, manage contents and restore occupied living spaces.
Condo
Planning issue: Water can cross units, floors and common areas.
Restoration consideration: Coordinate access, affected units and shared assemblies with the association or manager.
Multifamily
Planning issue: Multiple residents, units and shared systems.
Restoration consideration: Map affected units and common areas, and coordinate access and communication across residents.
Commercial
Planning issue: Business continuity, sensitive equipment, inventory and opening hours.
Restoration consideration: Separate affected areas and stage work around operations where safe and practical.
Property management
Planning issue: Owners, tenants and vendors all need the same information.
Restoration consideration: Keep documentation and scope clear so decisions can be made quickly and shared.
Vacation rental
Planning issue: Guest turnover and vacant periods can hide a loss.
Restoration consideration: Document conditions promptly and coordinate access with the owner or manager.
| Property | Common planning issue | Restoration consideration |
|---|---|---|
| Single-family home | One household and a defined affected area | Protect unaffected rooms, manage contents and restore occupied living spaces. |
| Condo / multifamily | Water can cross units, floors and common areas | Coordinate access, affected units, shared assemblies and property management. |
| Office / medical space | Business continuity and sensitive equipment | Separate affected areas, coordinate access and consider operational constraints. |
| Retail / restaurant | Opening hours and inventory | Stage work around operations where safe and practical. |
| Warehouse | Large floor area and stored contents | Protect inventory, map affected zones and plan equipment placement. |
Questions about the process? See the restoration FAQs or browse all services.
Need Help With a Property Loss?
Water, fire, smoke, mold, sewage and storm damage each call for a different scope. Call to describe what happened, or start with Emergency Help.