Water Damage Restoration FAQs

Protect people from hazards, stop the water source only when safe, document the visible damage and arrange appropriate water removal and drying.

Call 911 for immediate life-safety danger, active electrical hazards, fire or other emergencies beyond routine restoration response.

Drying helps address moisture that may remain in building materials after visible water is removed. The appropriate approach depends on materials and conditions.

Keep photos, dates, the suspected source, affected areas, moisture records, work notes and invoices where applicable.